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CUSTOMER CARE

 

Have any questions or concerns? We’re always ready to help! Send us an email at lumiicorp@live.com

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FAQ

SHIPPING
How do I track my order?

All items are shipped via standard Auspost service. If you have paid for express postage your tracking number will be emailed once dispatched. 

What are your delivery options?

Standard postage free on orders $80 and over.

Standard postage $15 on orders under $80

Express postage free on order over $150.

Express postage $28 

 

How do I return an item?

Please email lumiicorp@live.com for all returns enquiries. 
Do you provide International delivery?

Currently we only Australia wide

What is your returns policy?

Please email lumiicorp@live.com to discuss your personal order. 

Free Shipping?

Only orders over $80 are eligible for free shipping. 

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